Posted in UncategorizedApple Matters | The Customer is Always Brightby beewax•November 24, 2005•0 There seems to be a rule that the knowledgeability of staff is directly inverse to the size of the store. i.e. the bigger the store, the dumber the staff. Although this is a generalization, it is a reasonable one and yes I acknowledge there are many exceptional sales assistants out there in larger stores. But I contend that they are the exception. beewax More by beewax